Pros And Cons Of Hiring A General Contractor

Home renovations can transform your living space, but they come with a set of challenges.

One of the first decisions homeowners face is whether to hire a general contractor or opt for a design-build approach.

This choice can significantly impact the project's outcome, cost, and timeline.

Hiring a general contractor offers streamlined project management and access to skilled labor but adds a cost markup and can reduce direct control. It's ideal for those seeking expertise and convenience but less so for hands-on homeowners on tight budgets.

Let’s guide you with this article with expert General Contractor advice...

What is a General Contractor?

A general contractor is a professional who oversees construction projects, handling everything from hiring subcontractors to sourcing materials. They are your point of contact, ensuring that the project sticks to the timeline and budget.

General Contractor vs. Design-Build Contractor: Understanding the Differences

While a general contractor is great for smaller tasks, such as installing a new toilet or ceiling fan, a design-build contractor provides comprehensive services from design to execution, making them ideal for larger projects like kitchen and bathroom renovations.

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Pros and Cons of Hiring a General Contractor

Hiring a general contractor can be a pivotal decision in the success or challenges of your home renovation or building project. Understanding the advantages and disadvantages is essential for homeowners considering this route. Here's a detailed look at the pros and cons of hiring a general contractor.

Pros of Hiring a General Contractor

  • One Point of Contact: A general contractor serves as your single point of contact, coordinating all aspects of the project. This simplifies communication, as you don't have to manage multiple subcontractors.

  • Expertise and Experience: General contractors bring a wealth of experience to your project. They understand the intricacies of construction, permitting, and codes, ensuring your project complies with local regulations.

  • Time-Saving: Handling a renovation project on your own requires significant time investment. A general contractor manages the project timeline, scheduling workers, and ordering materials, which can save you a lot of time.

  • Access to a Network of Subcontractors: General contractors have established relationships with a variety of subcontractors, such as electricians, plumbers, and carpenters. They can hire skilled professionals whose work they trust, often at better rates than you might get on your own.

  • Cost Management: While hiring a general contractor involves their fee, they can also keep your project within budget by preventing costly mistakes, negotiating better prices for materials, and efficiently managing the project's timeline.

  • Insurance and Liability: General contractors have liability insurance that protects you in case of damages or accidents during the project. This can offer peace of mind and financial protection.

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Cons of Hiring a General Contractor

  • Cost: Hiring a general contractor adds cost to your project. Their fee, which can range from 10% to 20% of the total project cost, covers their expertise, time, and the convenience they provide.

  • Less Direct Control: With a general contractor managing the project, you might feel you have less control over the day-to-day operations. Some homeowners prefer to be more hands-on and directly involved in all decisions.

  • Potential for Miscommunication: While a single point of contact can simplify communication, there's also a risk of miscommunication. Your vision for the project must be communicated to the contractor to ensure it's executed as you desire.

  • Quality Variances: A general contractor will hire subcontractors based on their criteria, which may not always align with your quality expectations. Although reputable contractors aim for high standards, the quality of work can vary.

  • Dependence on Contractor's Schedule: Your project timeline might be influenced by the contractor's availability and schedule. During busy seasons, your project might face delays if the contractor is managing multiple projects.

  • Risk of Conflicts: Any construction project can face unexpected challenges or changes. How these are managed can lead to potential conflicts between homeowners and contractors, particularly regarding project scope, changes, and additional costs.

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Why Design-Build Contractors Are Ideal for Homeowners

Design-build contractors represent a unified approach to construction and renovation projects, blending design and construction services under one contract. This method, distinct from the traditional design-bid-build process, offers numerous advantages, particularly for homeowners. 

Here’s an exploration of why design-build contractors are ideally suited for homeowners, formatted to emphasize key points clearly and concisely.

#1) Unified Process

  • Simplification: The design-build model consolidates the design and construction phases, reducing complexity for the homeowner.

  • Efficiency: With a single team for both design and construction, projects can move seamlessly from one phase to the next, often resulting in quicker completion times.

#2) Cost Management

  • Budget Alignment: Early involvement in design allows builders to provide real-time cost feedback, helping to keep the project within budget.

  • Value Engineering: Design-build teams work collaboratively to find cost-effective solutions without compromising quality.

#3) Enhanced Communication

  • Direct Lines: Homeowners communicate with one entity, eliminating the back-and-forth between separate design and construction teams.

  • Clarity and Transparency: Continuous and open communication ensures that homeowner preferences are understood and addressed throughout the project.

#4) Quality Assurance

  • Consistent Vision: A singular team is responsible for both the conception and realization of the project, leading to a higher adherence to the initial vision and quality.

  • Accountability: With design and construction in the hands of one contractor, there’s clear accountability for the quality of the outcome.

#5) Customization and Creativity

  • Tailored Solutions: Design-build contractors can offer more personalized design solutions, closely tailored to the homeowner's needs and preferences.

  • Innovative Problem-Solving: The collaborative nature of the design-build process fosters creativity, often leading to innovative solutions that benefit the project.

#6) Risk Reduction

  • Singular Responsibility: One entity is accountable for any issues that arise, reducing the homeowner's risk.

  • Problem Resolution: Issues can be addressed more swiftly and effectively when the design and build teams are integrated.

#7) Personalized Service

  • Close Collaboration: Homeowners are involved in every step of the process, from initial design through to completion, ensuring their vision is fully realized.

  • Adaptability: The design-build approach is inherently flexible, making it easier to accommodate changes or preferences as the project progresses.

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Understanding the Cost Structures of General vs. Design-Build Contractors

General Contractors

  • Cost Plus: General contractors often operate on a "cost-plus" basis, meaning they charge you for the actual costs of materials and labor plus a markup for their management services. This markup typically ranges from 10% to 20%. While this model can offer transparency, it also means that the final cost can escalate if the project encounters unforeseen issues.

  • Fixed Price: Some general contractors offer a fixed-price bid based on the project's scope. This can be reassuring as it provides a clear total cost upfront. However, it may also include a buffer to account for potential overruns, making it higher than the cost-plus model if the project goes smoothly.

Design-Build Contractors

  • Integrated Cost: Design-build firms integrate the design and construction phases under a single contract, which can lead to a more streamlined and cost-effective process. The pricing model is often a fixed price, as the design-build team can more accurately estimate total project costs from the outset.

  • Value Engineering: Design-build contractors are incentivized to engage in "value engineering," where they find ways to achieve the client’s goals at lower costs without sacrificing quality. This can lead to savings for the homeowner, as the team looks for efficient design and construction solutions.

Choosing the Right Model for Your Project

  • Budget Transparency: If having a detailed breakdown of costs is important to you, a general contractor operating on a cost-plus basis may offer the transparency you desire.

  • Budget Certainty: For homeowners who prioritize budget certainty and want to avoid unexpected cost overruns, a design-build firm’s fixed-price model might be more appealing.

  • Collaborative Process: If you value a collaborative approach to both design and construction, a design-build contractor can offer a cohesive experience, potentially saving time and money by minimizing miscommunications and delays.

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FAQs on Pros And Cons Of Hiring A General Contractor

What are the main benefits of hiring a general contractor?

The main benefits include streamlined project management, access to a broad network of skilled subcontractors, and the contractor’s expertise in handling permits and regulations. A general contractor acts as a single point of contact, simplifying the construction process for homeowners.


Are there any downsides to hiring a general contractor?

Yes, the primary downside can be the additional cost, as general contractors charge a markup on labor and materials, and potentially less direct control over the project. Homeowners might also experience challenges if there’s a mismatch in communication or vision with the contractor.


How does hiring a general contractor impact project costs?

Hiring a general contractor usually adds a markup of 10% to 20% on the total cost of the project, which covers their management services, expertise, and the convenience they provide. However, their ability to negotiate better prices and manage the project efficiently can offset these additional costs.


Can hiring a general contractor save time?

Absolutely. General contractors manage the scheduling and coordination of subcontractors, handle the procurement of materials, and deal with any issues that arise. This can significantly reduce the overall duration of the project compared to managing it on your own.

Making the Best Choice for Your Home Renovation

Choosing the right contractor is pivotal to the success of your renovation project. Whether you opt for a general contractor or a design-build firm depends on the project's complexity, your budget, and your timeline. 

Understanding the pros and cons of each can help you make an informed decision that aligns with your renovation goals.

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About the author

Hi my name is Jeremy Maher. My wife, 2 kids and I went through Contractor Nightmares for 3 years straight.

Ben, Mark, and I teamed up to start Phoenix Home Remodeling to help homeowners remodel without the common contractor nightmares.

Learn more about Jeremy's expertise and topics he likes to write about on his author page.