What Questions Should I Ask A Home Remodel Contractor?
Homeowners don’t remodel often and shouldn’t be expected to know what to ask besides how much and how long will the project take.
Many Phoenix homeowners ask us “What questions should I ask other contractors?”
We have found there are 4 main stages in the process, so we broke down the questions specific to each stage to make it easier for homeowners.
If you would like, we can email a template of these questions you can quickly copy and paste to easily send to other contractors.
Stage 1: Before you reach out to ANY contractors
(Regardless if they are a referral, you still want to research them)
No one wants to waste their time.
Before reaching out to home improvement companies and asking them questions, following these simple steps will reduce the amount of people that could cause you stress and make your life more difficult.
Check their online reviews on 3rd party websites
Review their website
Search this phrase on Google: “(Company name) issues”
Are they a Design-Build Contractor?
Compare all service providers to a design-build contractor:

Stage 2: Before they come out to your house
Time is precious and a quick phone call can help you determine if you should have the contractor come to your home.
Don’t waste your time having a stranger meet you if it’s a bad fit and you wouldn’t hire them either way.
Are you licensed, bonded and insured?
Do you have a designer to help me pick everything out?
Do you use BuildClean or similar large air filters to reduce dust and harmful contaminates?
Do you have a written agreement we review and sign before starting the project?
Do you use project management software? If so what is the name of the software?
Who will be my point of contact?
Do you require us to have all the selection items (materials like faucets, tile, countertops) chosen before we start?
Will you be able to provide me references if we get a proposal?
What is the remodel project payment schedule?
Stage 3: At the in-home remodel visit
At this point, anyone walking into your home will have been vetted reducing the chance of you wasting your time or working with a bad contractor.
The in-home evaluation is a good time to get to know each other and see if it will be a good fit for everyone, both from a personal and remodel project standpoint.
Can I see your license and proof of general liability insurance?
Roughly how long will it take to complete the project?
What is your lead time to start the project?
Does your company clean up after themselves and how often?
What steps do you take to protect my home?
What do you do with the tools in my home?
Stage 4: After you receive their remodel proposal
At this point, you'll have better companies providing proposals, so you don't have to weed through as many people that could end up disappointing you and causing extra stress and having to spend more money. Here are the questions to ask them:
Does this include the cost for my selection items I will need to pick out such as faucets, sinks, tile, electrical fixtures, plumbing fixtures, countertops, etc?
Call their references! If they don’t proactively have references for you at the time of providing the proposal, ask them why not.
How will changes be handled?
How do we resolve any disagreements?
Are there any other additional costs that could be incurred besides if I make a change to the scope of work?
We DO NOT Underbid Like Some Phoenix Contractors
It's no secret that many contractors lure homeowners with low estimates, only to hit them with unexpected costs mid-project. At Phoenix Home Remodeling, we take a different approach.
Our in-house estimator carefully reviews project details before you receive a proposal, ensuring accurate pricing upfront—not guesswork. This prevents the common bait-and-switch tactics that leave homeowners frustrated and over budget.
If a contractor underbids, you—not them—are responsible for covering unexpected costs. This can lead to liens on your home or contractors abandoning the job entirely.
That’s why our design-build process starts with a feasibility, planning, and design phase, so you know exactly what your remodel will cost before construction begins. You stay in control, with the ability to refine your plans to match your budget and wishlist.
With us, there are no surprises—just expert planning, honest pricing, and a remodel done right the first time.
If you would like, we can email a template of these questions you can quickly copy and paste to easily send to other contractors.
Get Expert Help On Your Remodeling
Use the blue button below to pick a time to talk with our remodel expert. Receive a phone call at the perfect time for you by scheduling your phone consultation.
Our Consultation Manager will review your remodel needs, provide advice, answer your questions, and give a price estimate. If it's a good fit at the end of the call, we schedule the in-home evaluation, and provide a written proposal.