Vital Software Your Remodel Contractor Needs

As many people know, the construction industry and especially contractors are like the wild west.

Contractors received the 2nd most consumer complaints in the US, but per transaction contractors had the most complaints!

One of the ways to see if a contractor is good, is to find out if they use Project Management software. If they don't you are in for a rough ride. 

When we got BuilderTrend a couple years ago, it completely changed the way we did business.  Homeowners would give us a bunch of compliments and praise even though it was mostly the software.

If a remodeling company doesn't use project management software here is what you can expect:

  • Your remodel will probably take 20% - 400% longer to complete.
  • They won't have a system on the backend to track your remodel project. 
  • They won't have to-dos, calendar and other items to make sure they get each phase of the project completed on time.
  • Communication will have to be over phone, text, email, fb messages, etc.  This turns into a lot of "he said, she said", unorganized communication and a lot of frustration for everyone involved.
  • Project management software such as BuilderTrend, CoConstruct or BuildTools puts all communication is in one place ensuring homeowners always know what is going on and it is easy to see all messages and communication.
  • You won't have a place to see all financial matters like what payments are owed, how much you have paid and your running total with any changes.
  • The contractor won't have a portal for change orders which are a simple way to document changes to the project after the agreement has been signed.  This is really important because if there is a change the contractor made, you need to know immediately how much it costs and why it was done.
  • You'll want a place to see all progress photos, daily logs and comments so you can keep up to date with the project, especially if you are at work, away from the house for a few days, on vacation or an out of town investor/second home owner.
  • You won't have the ability to make payments online to make it easy on you. Also having access to all of your invoices and having the software do the math automatically is very helpful.  
  • This type of software provides a place to tell the contractor all of the selection items (plumbing/electrical fixtures, countertops, etc) that you have picked out that the contractor can then confirm, purchase and pickup for you.  BuilderTrend and other similar software has a homeowner portal that allows you to pick your items, and then the price updates so you know what your running total is, depending on what items you have chosen.

If the contractor doesn't have this software, frankly they don't care enough about their own business or their clients. Otherwise it is a no brainer. It should be a warning sign if someone doesn't have this type of software.

Benefits of BuilderTrend Remodel Project Management Software

Below is a video of Jeremy walking through behind the scenes on BuilderTrend's homeowner portal and the benefits for you.

You don't have to deal with contractor nightmares...

​​​​Many homeowners have terrible issues with remodeling ​companies...

  • Bait & switch on their price (Raising their price after the project starts)
  • Having to constantly chase them down
  • Leaving projects incomplete
  • Taking much longer to complete the project causing you to constantly ask them to finish
  • Making a mess of your house and not cleaning it
  • Not being licensed, insured AND bonded which puts the risk on the homeowner (One example: hospital bills costing you tens of thousands of dollars)

Since no one wants to deal with a single one of those issues, it's important to be diligent in choosing a home remodeling company.

We understand how overwhelming it can be to choose a contractor.

You're may be asking yourself questions like, "Will they do the job I want them to do?", "Will they do the job at a fair price?" and "Will they finish the project in a timely manner?"

Our clients love how we provide straightforward advice even if it's not in our best interest, show up on time, stick to the budget/project timeline and create their dream space with great attention to detail. 

Spend less time dealing with the hassle of a remodel and spend more time enjoying your dream space with your family, friends, and neighbors.

The first step is scheduling a phone call to review your remodeling ideas, answer questions and see if we are a good fit for one another. On the phone call, we will be able to provide you a rough price range, what is involved, plus design advice.

At the end of the initial phone call if it's a good fit for one another, we schedule an in-home evaluation. After the in-home evaluation we are able to provide a detailed proposal with the price & scope of work.

Click the button below to see if we are a good fit for one another and schedule a call…

What Your Neighbors Are Saying

Ben Peterson review of PHR
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Brittany Burman Ben Adams review of Phoenix Home Remodeling
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The PHR Project Experience

Many homeowner complaints are from when the project starts. We utilize technology, great people and efficient processes to ensure a great experience:

Dedicated Project Manager

  • One contact from start to finish
  • Handles Project Management
  • Professional, polite & respectful
  • Keeps your remodel project on schedule
  • Easy & organized communication 
  • Pictures of progress with comments

Constant Project Updates

  • Calendar with project phases & what's next
  • Comments & messages in 1 place
  • Portal for messaging & constant updates

Financials At Your Fingertips

  • Easy access to project numbers
  • Know price if you want to add something new
  • Transparent financials all in one place

Celebrate & Enjoy Your New Space

  • Final completion meeting to ensure you are happy
  • You get before & after photos of remodel project
  • Enjoy with friends, family & neighbors

Everyone wants & deserves to feel great about their home

If you are like many of our past clients, you are unhappy with some aspect of your home’s interior but worried about the stress a remodel can cause.  We feel your pain and we don't just care about the remodel, we care about you and your experience.

Everyone wants and deserves to feel great about their home and enjoy sharing it with friends, family & neighbors.  

We know the stress of trying to pick a remodeling company and the tremendous headaches many contractors can inflict due to being unorganized, using antiquated processes, and not caring enough about the homeowner's experience.

You can avoid the stress many contractors inflict like:

  • Bait & switch on their price
  • Having to constantly chase them down
  • Leaving projects incomplete
  • Shoddy workmanship without a guarantee
  • Make a mess of your house
  • Damaging your home and not repairing it
  • Not being licensed, insured AND bonded which puts the risk on you (Imagine a law suit against you or hospital bills costing tens of thousands of dollars)


Everyone deserves to feel great about their home and enjoy the new dream space with friends, family and neighbors... without contractor issues!

If you haven't already, feel free to see if we will be a good fit for your project.