Vital Software Your Remodel Contractor Needs

As many people know, the construction industry and especially contractors are like the wild west.

Contractors received the 2nd most consumer complaints in the US, but per transaction contractors had the most complaints!

One of the ways to see if a contractor is good, is to find out if they use Project Management software. If they don't you are in for a rough ride. 

When we got BuilderTrend a couple years ago, it completely changed the way we did business.  Homeowners would give us a bunch of compliments and praise even though it was mostly the software.

If a remodeling company doesn't use project management software here is what you can expect:

  • Your remodel will probably take 20% - 400% longer to complete.
  • They won't have a system on the back-end to track your remodel project. 
  • They won't have to-dos, calendar and other items to make sure they get each phase of the project completed on time.
  • Communication will have to be over phone, text, email, fb messages, etc.  This turns into a lot of "he said, she said", unorganized communication and a lot of frustration for everyone involved.
  • Project management software such as BuilderTrend, CoConstruct or BuildTools puts all communication is in one place ensuring homeowners always know what is going on and it is easy to see all messages and communication.
  • You won't have a place to see all financial matters like what payments are owed, how much you have paid and your running total with any changes.
  • The contractor won't have a portal for change orders which are a simple way to document changes to the project after the agreement has been signed.  This is really important because if there is a change the contractor made, you need to know immediately how much it costs and why it was done.
  • You'll want a place to see all progress photos, daily logs and comments so you can keep up to date with the project, especially if you are at work, away from the house for a few days, on vacation or an out of town investor/second home owner.
  • You won't have the ability to make payments online to make it easy on you. Also having access to all of your invoices and having the software do the math automatically is very helpful.  
  • This type of software provides a place to tell the contractor all of the selection items (plumbing/electrical fixtures, countertops, etc) that you have picked out that the contractor can then confirm, purchase and pickup for you.  BuilderTrend and other similar software has a homeowner portal that allows you to pick your items, and then the price updates so you know what your running total is, depending on what items you have chosen.

If the contractor doesn't have this software, frankly they don't care enough about their own business or their clients. Otherwise it is a "no brainer" for any company that's been in business for at least a year.

It should be a warning sign if someone doesn't have this type of software.

Benefits of BuilderTrend Remodel Project Management Software

Below is a video of Jeremy walking through behind the scenes on BuilderTrend's homeowner portal and the benefits for you.

UPDATE: With COVID and social distancing, another great benefit to BuilderTrend is it allows us to do communications online without having to meet each other.  

If we have questions for you we can simply draw on a picture to show you instead of having to be right next to each other. You can also draw on a photo or comment on any element inside BuilderTrend.

Everyone wants & deserves to feel great about their home

If you are like many of our past clients, you are unhappy with some aspect of your home, but worried about the stress a remodel can cause.  We feel your pain and we don't just care about the remodel, we care about you and your experience.

We know the stress of trying to pick a remodeling company and the tremendous headaches many contractors can inflict due to being unorganized, using antiquated processes and not caring about the homeowner's experience.

You can avoid the stress many contractors inflict like:

  • Bait & switch on their price
  • Having to constantly chase them down
  • Leaving projects incomplete
  • Shoddy workmanship without a guarantee
  • Make a mess of you home
  • Damaging your house and not repairing it
  • Not being licensed, bonded, insured, AND workers compensation which puts the risk on you (Imagine a lawsuit against you, a homeowners insurance claim, or hospital bills costing thousands of dollars)

Everyone deserves to feel great about their home and enjoy their new remodel without contractor issues!

If you haven't already, feel free to see if we will be a good fit for your project.

The PHR Project Experience

Many homeowner complaints are from when the project starts. We utilize technology, great people, and efficient processes to ensure a great experience:

Dedicated Project Manager

  • One contact from start to finish
  • Handles Project Management
  • Professional, polite & respectful

Project Management Software

  • Keeps your remodel project on schedule
  • Easy & organized communication 
  • Pictures of progress with comments

Constant Project Updates

  • Calendar with project phases & what's next
  • Comments & messages in 1 place
  • Portal for messaging & constant updates

Financials At Your Fingertips

  • Easy access to project numbers
  • Know price if you want to add something new
  • Transparent financials all in one place

Celebrate & Enjoy Your New Space

  • Final completion meeting to ensure you are happy
  • You get before & after photos of remodel project
  • Enjoy with friends, family & neighbors

What Your Neighbors Are Saying

Ben Peterson review of PHR
Ben Adams review of Phoenix Home Remodeling
Brittany Burman Ben Adams review of Phoenix Home Remodeling
Maryola Review of Phoenix Home Remodeling
Felipe yelp review of PHR
Ian Cluroe Review Google
Annette-Bowers review PHR
Elizabeth Nguyen Review of Phoenix Home Remodeling
Phoenix Home Remodeling review from Dawn
Jeri Kim testimonial
Priscilla Wong FB review
Ramon H Review of Phoenix Home Remodeling
Ryan Bendure review of Phoenix Home Remodel
Kelly investment property renovation testimonial
Mary Terrill FB review
Paul Donahue Review
Justin Stoller phoenix home remodel review
Whitney Stoller Kitchen Review
Kim conrad PHR review
Michele Lucas Review Phx Home Remodeling
Fernando review PHR
Dave Blasi review of Phoenix Home Remodeling
Debbie Sinfield Review of Phoenix Home Remodeling
Phoenix home remodeling review from Amy Scheel
Jessica Change review of PHR
Rhet guest bathroom remodel review
Stephen Jaffe review contractor
Colin Plater - Master bathroom remodel review
Sue Malachuk PHR review
Dawn Wilcox Review of PHR
Lisa Schildgen review Phx Home Remodeling bathroom & kitchen remodels
Valerine Perrine master bathroom remodel review
Julie Review of fireplace, kitchen, master bathroom adn guest bathroom remodels
Leslie Loy 2 bathroom remodel reviews
Devon review of Phx Home Remodeling
Stephanie Brown review of PHR
Brian A review
Valerie Ch review of Phoenix Home Remodeling - Bathroom & Kitchen Remodels
Tish Dirks review of fireplace remodel and painting
Elizabeth Ngyuen 2nd review
Donna Wirth Review of kitchen remodel Tempe AZ
Megan Sch review of PHR
Darren B recommendation Phoenix Home Remodeling
mary T fireplace remodel review
Donna Bates review of Phx Home Remodeling

Which remodel guide would you like for free?

Remodeling doesn't need to be so confusing or stressful. We're here to help.

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Avoid Choosing The Wrong Contractor

PHR Kitchen remodel guide 201

The Ultimate Kitchen Remodel Guide


The Simplified Bathroom Remodel Guide