Vital Software Your Remodel Contractor Needs

As many people know, the construction industry and especially contractors are like the wild west.

Contractors received the 2nd most consumer complaints in the US, but per transaction contractors had the most complaints!

One of the ways to see if a contractor is good, is to find out if they use Project Management software. If they don't you are in for a rough ride.

When we got BuilderTrend a couple years ago, it completely changed the way we did business. Homeowners would give us a bunch of compliments and praise even though it was mostly the software.

If a remodeling company doesn't use project management software here is what you can expect:

Your remodel will probably take 20% - 400% longer to complete.
They won't have a system on the back-end to track your remodel project.
They won't have to-dos, calendar and other items to make sure they get each phase of the project completed on time.
Communication will have to be over phone, text, email, fb messages, etc. This turns into a lot of "he said, she said", unorganized communication and a lot of frustration for everyone involved.
Project management software such as BuilderTrend, CoConstruct or BuildTools puts all communication is in one place ensuring homeowners always know what is going on and it is easy to see all messages and communication.
You won't have a place to see all financial matters like what payments are owed, how much you have paid and your running total with any changes.
The contractor won't have a portal for change orders which are a simple way to document changes to the project after the agreement has been signed. This is really important because if there is a change the contractor made, you need to know immediately how much it costs and why it was done.
You'll want a place to see all progress photos, daily logs and comments so you can keep up to date with the project, especially if you are at work, away from the house for a few days, on vacation or an out of town investor/second home owner.
You won't have the ability to make payments online to make it easy on you. Also having access to all of your invoices and having the software do the math automatically is very helpful.
This type of software provides a place to tell the contractor all of the selection items (plumbing/electrical fixtures, countertops, etc) that you have picked out that the contractor can then confirm, purchase and pickup for you. BuilderTrend and other similar software has a homeowner portal that allows you to pick your items, and then the price updates so you know what your running total is, depending on what items you have chosen.

If the contractor doesn't have this software, frankly they don't care enough about their own business or their clients. Otherwise it is a "no brainer" for any company that's been in business for at least a year.

It should be a warning sign if someone doesn't have this type of software.

Benefits of BuilderTrend Remodel Project Management Software

Below is a video of Jeremy walking through behind the scenes on BuilderTrend's homeowner portal and the benefits for you.

UPDATE: With COVID and social distancing, another great benefit to BuilderTrend is it allows us to do communications online without having to meet each other.

If we have questions for you we can simply draw on a picture to show you instead of having to be right next to each other. You can also draw on a photo or comment on any element inside BuilderTrend.

Everyone wants & deserves to feel great about their home

If you are like many of our past clients, you are unhappy with some aspect of your home, but worried about the stress a remodel can cause. We feel your pain and we don't just care about the remodel, we care about you and your experience.

We know the stress of trying to pick a remodeling company and the tremendous headaches many contractors can inflict due to being unorganized, using antiquated processes and not caring about the homeowner's experience.

You can avoid the stress many contractors inflict like:

Bait & switch on their price
Having to constantly chase them down
Leaving projects incomplete
Shoddy workmanship without a guarantee
Make a mess of you home
Damaging your house and not repairing it
Not being licensed, bonded, insured, AND workers compensation which puts the risk on you (Imagine a lawsuit against you, a homeowners insurance claim, or hospital bills costing thousands of dollars)

Everyone deserves to feel great about their home and enjoy their new remodel without contractor issues!

If you haven't already, feel free to see if we will be a good fit for your project.

See if we are a good fit for one another

The PHR Project Experience

Many homeowner complaints are from when the project starts. We utilize technology, great people, and efficient processes to ensure a great experience:

Dedicated Project Manager