Frequently Asked Questions (FAQ's)

With all the issues contractors can cause homeowners and the reputation home remodeling often has, it's normal to have questions and concerns about choosing a home remodel company.

Below are the most common frequently asked questions on remodels separated into different topic sections.

If there's a question you have that's not answered below or want more detail, feel free to reach out to us. 


Simply click on a question you want to read and the answer will appear below it.

Research Phase FAQ

What areas of Phoenix do you serve?

What type of remodel services do you offer?

What's your sales process like? (Am I going to be pressured into moving forward?)

Why do I need to make sure a remodel contractor has workers comp & liability insurance?

Why do I need to make sure the remodeling company is licensed?

Where do I go to check if the remodel company is licensed and it's really them?

Should the contractor and I sign a contract?

Why are homeowners choosing the Design Build Model?

FAQ around issues contractors often cause homeowners

How do you keep the dust out of other areas of my home?

Do you guarantee your work with a warranty?

I've heard of contractors leaving the project unfinished, will you do that?

How do I know I will get quality work at a reasonable price?

I’ve heard horror stories of not having someone to reach during the remodel, will I have to deal with that with you?

FAQ About Our Process

Why do you require a phone conversation before we meet?

When can we meet for an appointment?

Do you provide a free estimate?

Will you look at a house we are considering purchasing? 

Should I get more than one estimate before making a decision?

Can you create the design render for my project?

Why do you ask us to pick out our selection items before we start the project?

Financial FAQ

Do you accept credit cards?

Are there options for other remodel financing?

How much does the average bathroom remodel cost?

What is the biggest cost factors to a bathroom remodel?

How much does the average kitchen remodel cost?

Whats the biggest cost factors to a kitchen remodel?

What if I don't have a budget?

Should I tell the remodeling company what my budget is?

Project Based FAQ

If I want to make a change once the project started, is it possible and how is it handled?

Will you provide me with the schedule?

How long will my project take to complete?

Can you tell me who will be in my home?

Can I pick my selection items for my project?

Do I need to move out of my house while the remodel project is happening?

I've heard some contractors leave scuff marks on the walls after they are done with the project, will that happen with you?

What Your Neighbors Are Saying

"Easy to work with this team. I've worked with many contractors over the years and I must say this is the first time I've ever really been impressed.

They showed up daily on time, worked hard the whole time they were there, listened to what we wanted, did an awesome job, completed on time as promised, fairly priced and cleaned up their job site daily.

Would definitely recommend and will use them again if needed.  Thanks to Jeremy for reaching out to my request, and thanks to Mark and Ben for helping us create our dream shower!!"

Dawn | 2018

"I recently had Phoenix Home Remodeling complete renovations in both my master,  (2) guest bathrooms, kitchen, and entertainment wall in my home. I can’t tell you how happy I am with the results!! 

The process they set in place and communication on a daily basis made the entire project so much easier than expected.

The use of BuilderTrend software helped to keep me on budget and communication between the team and myself seamless. The team of employees were amazing to work with; especially given this was my first time remodeling a home.

The work and amount of care for my home, lifestyle (we lived in the house during the construction), and quality of work was evident from day one until completion. I would highly recommend this company to anyone who is in need of a home project or upgrades.

I am pleased beyond measure with my newly updated home and cannot thank Phoenix Home Remodeling enough for their time, effort, and personalization they put into making this project well worth the investment. Thank you PHR!!"

Julie | 2020

As a commercial contractor my experience with residential contractors has been less than stellar so I am generally jaded towards them. These folks are not like residential contractors.

These guys have a good business model in my opinion and do excellent work!

On time, reasonably priced, and quality installation.

Our first remodel and largest expense outside of the home or auto purchase and they made it as easy as possible for us. If you can wait for this team to do your remodel you will not be sorry.

Colin | 2019

"We recently used Phoenix Home Remodeling to remodel our early 2000’s Kitchen.

The process was very easy and we enjoyed getting to know the team that came to do the work!

We appreciated the straightforward approach to the overall plan, expectations, timing, and cost.

This is a local to Ahwatukee company which was very reassuring that these folks not only work but live in this community with their name on the line.

Communication was seamless and the work was exactly what we wanted!  We will definitely use them again for future work and highly recommend them.

Thanks for a great experience, and fantastic results!"

Maggie | 2021

Schedule Your Phone Consultation

By scheduling the phone consultation, it ensures everyone gets a call back at an exact time that works for both parties.

Our Admin Manager will review your remodel needs, provide advice, answer your questions, and provide a price estimate.  If it s a good fit at the end of the call, we schedule the in-home evaluation and then provide a written proposal.