How you can learn from my mistakes...
Hi, my name is Jeremy Maher.
My family and I went through some horrible contractor nightmares a long time ago.
That’s just a few of the contractor nightmares we had in the first 3 years of owning that home.
There’s more issues we had, but in the interest of time…
I can’t tell you how much stress these contractors gave me throughout the whole process. It affected my wife and even threatened the safety of my children multiple times.
Most of the contractors and their employees did not respect our home or our family and it caused an extreme amount of stress, time and our money.
WHAT I LEARNED …
Coming from a technology job background I noticed most of the contractors had bad processes. Many barely used any type of system to keep them organized; and most of their employees didn’t have a “code of ethics” or company culture to guide them.
As many people have probably thought to themselves, these issues made me often say to myself “If that was my business I would…”
That statement occasionally floated in in the back of my mind, but I went on with my life.
After many months I had a chat with my Director, Ben at the Tech company where we worked.
Ben had a lot of employees under him and he was liked and respected.
He was known for having great leadership skills and people did their job well because of their adoration for him.
He and I were talking about how often contractors mess things up and they can be very difficult to work with. Ben brought up that he was interested in starting a remodeling company.
He told me how he was trying to convince his brother Mark to move to Arizona to start the business. Mark had been a contractor for 10+ years in the Chicago area. We realized that we had a lot in common and decided I would consult for them if Mark moved to Phoenix.
Ben eventually convinced Mark to move to Phoenix to start up the business. They both were very excited to get things started as they had been talking about doing this for many years. They had both grown up doing this type of work with their father and always said they should start their own business. They had worked on many projects and they paired well together.
We spent a lot of time together once Mark made the move. They presented all the moving parts involved in running a contractor/remodeling business. I found several ways to improve the processes and reduce costs that could be passed on to his customers. We spent a lot of time discussing a plan for the business and we worked well together.
Ben then suggested that the 3 of us partner together, which I was reluctant.
I already owned a small business on the side while being employed at our tech firm. I really liked the idea of helping people get an awesome remodel, but the time involved especially with 2 kids was intimidating.
A few months later, Ben made me realize we had the right components for the business and how it would be fun and rewarding to see the before and afters of the renovation. That got me very excited!
Ben essentially pointed out that we had the dream team:
Mark and his skilled crew do the remodels, Ben works with customers and employees and I handle the processes and logistics. The three of us together completed the puzzle so now we have the best of both worlds:
A team of highly skilled contractors to provide beautiful remodels and the processes in place to keep us organized and reduce the costs to pass on to our clients.
That is why Ben, Mark and I decided to have an amazingly well-run kitchen and bath remodeling company in Phoenix and around the valley!
That is why have been producing amazing remodels, on time and on budget without the contractor nightmares that many inflict.
Unfortunately, homeowners often go through nightmares with some contractors and there’s no need for that.
Homeowners should not get several bad surprises like cost increases, workers not showing up, projects taking longer than it should or workers not respecting your home.
I don't want anyone to have to go through the stress and issues my family and I went through
Phoenix Home Remodeling provides excellent customer service through amazing remodels and an efficient process so homeowners don’t have to deal with those issues.
We are here to provide your dream living space and make it an enjoyable remodel!
To learn more about Phoenix Home Remodeling, why homeowners choose us, and our company's core values, visit our: About Us Page
You deserve a team of friendly, professional & dedicated specialists to design and create your dream space
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