Contractors have the 2nd most consumer complaints in the US...
The #1 offender is car dealerships which have much more transactions than contractors, so per transaction contractors have more complaints than used car dealerships!
I don’t know of any other industry where it’s easier for a business to raise the price on a homeowner than home improvement services.
Remodeling is already intimidating for homeowners without having more contractor nightmares to deal with.
Everyone’s busy but spending a little bit of time on this can save you countless hours of extra work, a ton of stress, and a lot of your money not wasted.
If you’re not willing to spend 30 to 60 minutes researching a contractor, then you’re likely destined to have issues and be one of the above statistics.
Here's the top reasons for consumer complaints against contractors:
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Choosing the lowest bid is enticing but it’s one of the main reasons homeowners have nightmares with contractors
Here’s another way to look at it:
So WHY pick the cheapest remodel contractor?
We are often the one homeowners contact after they’ve had an issue with another contractor. We get a lot of callbacks for shoddy workmanship, remodelers taking money without finishing the work, and several other common contractor issues.
Most contractors will not touch a project that is partially done by another contractor. Most of them will require demoing and starting over depending on what type of project it is like a shower because of liability. Most of the good contractors are too busy and just won’t take a job that’s partially completed.
This is one of main reasons contractors 2nd most US consumer complaints.
We DO NOT Underbid Like Some Phoenix Contractors
At our company, we take a distinctive approach to home improvement and renovation that separates us from many other contractors in Phoenix and across the nation. We utilize an in-house estimator who get involved before you receive your proposal. This proactive step is rare and often viewed with skepticism in online contractor communities, where some consider it a waste of time and money.
We believe in this thorough process to ensure the remodeling costs we provide are accurate. This method safeguards you from the bait-and-switch tactics that unfortunately plague the industry. By thoroughly assessing the remodeling costs upfront, we avoid any unexpected surprises and ensure you are fully informed about your investment.
Even if you have the backing of a lawyer, failing to cover additional costs often puts you at risk of breach of contract. Contractors can abandon your project or place a lien on your home if disputes arise over unforeseen costs.
Our design-build model starts with a payment for the feasibility, planning, and design package. This phase allows you to see a detailed plan and all associated remodeling costs before we provide the final construction price. This ensures that you can adjust your plans to fit your budget and wish list before moving into the construction phase.
This approach lets you decide if you want to proceed with us for the construction phase, offering you more control and peace of mind. It ensures that we are a good fit for one another before committing to the full project.
Choose us for your next project and experience a level of service that values accuracy and client satisfaction.
Here Is Why Our Remodel Proposal May Seem Higher
We don’t participate in the common industry practice of low balling to get your business. We would rather lose a few job opportunities than unethically low ball a homeowner.
The #1 complaint by consumers is the remodel company increased the price significantly on the homeowner.
I completely understand how a lower proposal amount can be attractive. Our proposals include all allowance selection items, labor, materials, and everything included. They also include cabinet storage items if you asked for them and our cabinets are not the low cost garbage some other companies use.
We use special pricing software so that way we don’t forget items like many contractors do. Many remodel companies use excel which is not a good way for estimating, and it causes you to have to pay more as the project starts.
This resource explains why it is vital your contractor uses pricing software and construction specific project management software.
We will be your trustworthy partner in giving your the remodeled space of your dreams.
Don't take our word for it, see reviews from your neighbors on Google:
https://goo.gl/maps/UGh4hJ6qPcE2
We get a lot of calls to fix other contractors work. Many times we will not touch a remodelers partial job. We usually have to redo all aspects of a remodel so the homeowner has to pay for the remodel twice.
Phoenix Home Remodeling is the most organized, process-oriented, and tech savvy home remodel company in the southeast valley.
We will be your respectful, responsive, and trustworthy partner in creating the dream space you have always wanted and love sharing with your friends, family & neighbors.
What You Need In A Home Remodeling Contractor
Feasibility, Planning, & Design Phase
This is the best way you can protect yourself from costs increasing after the project starts, disorganized contractors, an end result that isn’t what you wanted, and other frustrations.
The Design-Build business model is where the home remodel company helps you plan everything out in the beginning, including the layout, designs, material selection items, and the detailed scope of work with real & accurate pricing.
This is the Feasibility, Planning, & Design Package paid upfront, that allows the homeowner to fine-tune exactly what they are going to get, along with knowing the actual real price before starting construction.
We do an in-home evaluation and provide a proposal before the homeowner decides if they want to do the feasibility, planning, & design package.
Estimator BEFORE Your Proposal
Do you want your contractor using an excel file or guessing on your remodel costs and then they require thousands, if not tens of thousands of dollars more once the project starts?
This is one of the main reasons homeowners get the remodel price drastically increased on them once the project starts.
Phoenix Home Remodeling is the only company we know in Arizona that involves estimators before the proposal is given to the homeowner.
Our in-house estimators use our pricing software and catalog items to ensure the price we give is real.
This reduces the homeowners risk, and reduces their stress.
Dedicated Certified Designer
Do you want to have the home that everyone thinks is straight out of HGTV?
Our designer will work together to provide professional design guidance and 3D renderings.
Your designer helps you with colors, flooring, plumbing fixtures, countertops, cabinets, and everything else involved.
We help you with both the functionality and the design of the space.
You also receive design renderings to ensure your vision for the space(s) will be exactly how you want it before we begin construction.
Homeowner Portal To Keep You Updated
Never be left in the dark about your renovation.
Here’s the one thing you need to see your remodel project’s daily progress.
Contractors are known for being unorganized and terrible at communication.
We use a software called BuilderTrend that is made specifically for residential home remodeling companies and homeowners.
It has an easy to use mobile app and website login for homeowners.
It also helps keep the contractor organized and on pace to finish your remodel project.
If the contractor doesn't use this type of software you are in for numerous headaches.
Dedicated Project Coordinator
The biggest complaints about contractors are project delays and bad communication. Now you can be certain you won’t deal with that.
Having a dedicated Project Coordinator ensures someone is paying attention to your project, ensuring it is completed on time, and you are constantly updated with the progress.
Having employees in your home for weeks if not months can be stressful. We want to finish the project as soon as possible while not cutting any corners.
The dedicated project coordinator is one of the main ways we make that happen.
Expert & Specialists in Home Remodeling
"Jack of all trades, master of none."
Hiring an expert for your specific project will ensure your project is completed quickly, efficiently, and cost-effectively.
We are a kitchen and bath remodel company along with interior remodels inside the home, along with exterior items such as windows, doors, and paint.
Kitchens, bathrooms, laundry rooms, entertainment walls, and wet/dry bars are our specialties.
By focusing on those types of projects, we are more efficient, have better employee overhead, easier management of projects, and the workmanship is top notch
Use the blue button below to pick a time to talk with our remodel expert. By scheduling the phone consultation, it ensures everyone gets a call back at an exact time that works for both parties.
Our Consultation Manager will review your remodel needs, provide advice, answer your questions, and provide a price estimate. If it s a good fit at the end of the call, we schedule the in-home evaluation and then provide a written proposal.
Learn Why Your Neighbors
Recommend Us
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Get Expert Help On Your Remodeling
Use the blue button below to pick a time to talk with our remodel expert. Receive a phone call at the perfect time for you by scheduling your phone consultation.
Our Consultation Manager will review your remodel needs, provide advice, answer your questions, and give a price estimate. If it's a good fit at the end of the call, we schedule the in-home evaluation, and provide a written proposal.