The Vital Remodel Process

We are the opposite of a "general contractor"

Our remodel process is based on the Design-Build business model...

Design-Build Business Model

You are the most protected when working with a design-build remodel company.

Homeowner's hire a design-build firm instead of a general contractor to:

  • Ensure all remodel goals are feasible from a construction, budget, and homeowner needs.
  • Get a Designer to help pick out all items and ensure they go well together and are quality items.
  • Provide design renderings showing all angles of the remodeling project(s) to ensure it is how the homeowner wants their remodel to look like.
  • Devise a detailed scope of work so there is no confusion on what is being completed and what is included.
  • Have the construction fulfillment team revisit after the project has been designed to ensure it is correctly priced, so no surprises after signing the construction agreement.
  • Provide an updated written proposal with all the planning, design, and costs included.
  • Provide the homeowner with protection and confidence being able to decide if they want to move to the construction phase after all their remodeling project(s) are designed and properly priced.
  • This protects you compared to a regular contractor who will make you sign a construction agreement before everything is planned, designed, and checked. That is 1 of the 2 main reasons regular general contractors have to ask for large sums of money once you sign a construction agreement with them.

The homeowner pays the design-build remodel contractor for this process which we call the Feasibility, Planning, & Design Phase.

Benefits of the Design-Build remodel process

The biggest difference between you going through contractor nightmares or having a good experience, depends on if you choose a design-build remodeling company versus a general contractor.

Luckily there are plenty of design-build remodeling companies in Phoenix to choose from.

To see how it benefits you, click an item below:

Minimize Homeowner Risk

It is extremely risky being locked into a construction agreement with a regular remodel contractor without knowing what design items you will go with, how much those design items cost, how much the total remodel will cost, how the remodel will look, and not having it all planned out. 

We plan out everything in advance which allows us you to know what items will be used, what it will look like, how much it will cost, and then you decide if you want to sign the construction agreement.

Accurate & Controlled Budget

A basic general contractor spending 30 minutes at your home and then giving you a correct price in unrealistic and irresponsible on their part.

The Feasibility, Planning, & Design phase ensures everything is planned and helps with having a more controlled budget before getting to the construction phase.

Communication & Transparency

As a design-build firm, you work with an integrated team of design and production staff who all adhere to our renown customer service standards.

Specific design & construction details are being developed throughout the entire process and the focus stays on owner “value”.

The communication benefits of working with a design professional and a construction expert at the same time ensures that potential problems are discovered before the project starts.

This creates transparency a general contractor cannot provide.

Lower Cost

The homeowner saves money by eliminating redesign fees and receiving valuable cost-saving advice during the design, planning, and construction process.

Potential cost savings due to a more practical approach to design since the design-build company is more likely to design with an eye toward construction costs versus a general contractor.

Faster Project Completion

Design-build remodel companies get your project done faster since almost everything is planned out in advanced.

One of the reasons is the planning and design phase handles all those decisions that would normally happen after the regular contractor already demoed your space.  So by planning the majority of the remodeling in advance there are fewer changes that can cause project delays.

That means we are in your house for less time - weeks sometimes even months compared to some general contractors.

Detailed Scope Of Work And Pricing

At the end of the feasibility, planning, and design phase, we produce a detailed written description of all work to be performed during your project, presented to you in the form of a proposal with a lump sum price.

Attention to every detail during the estimating process ensures that we will deliver your project without numerous “surprises” and unwanted additional change work orders.

The design build method helps to remove ambiguity that may arise in material and construction specifications. Since the designer and contractor are from the same firm, the focus remains on protecting the homeowner's interest.

Accountability & Continuity

A design build company manages a project from beginning to end; from the initial planning stages to post-construction cleanup.

Because of this, design-build contractors are able to work more efficiently, and the opportunity for things to be lost in translation is greatly reduced.

There are far fewer “places to hide” during the construction process because everyone is on the same page.

The smoother workflow and closer connection creates a more positive and supportive working environment.

Single-Source Management / Team Work

Single point of responsibility, so there is no finger pointing.

The design-build process eliminates the need for the homeowner to act as a referee between the general contractor and the designer/architect/subcontractors. If something is wrong or missing, there is a team approach already in place ready to resolve the challenge.

This makes a significant difference in the team's ability to work together seamlessly with better understanding of what the homeowner wants to achieve.

Most importantly, you only need to contact one person to understand what's going on at any given moment with your house, rather than calling back and forth between 3 to 8 different companies to find out who has the "ball" right now.

Experienced Guide With Specialized Expertise

We have all heard the stories of construction getting out of hand and messy. However, design and construction should not be so stressful or chaotic.

The design-build contractor acts as a trusted advisor to homeowners throughout the construction process, guiding the way to the best possible outcome.

Homeowners can't be expected to understand all the intricacies and challenges with construction and the remodel process.  

The Design Build model is setup to walk the homeowner through all steps and the backbone of the process is the planning phase. This is a big difference in Design Build VS General Contractor.

Higher Quality

With design-build, singular responsibility drives quality and performance in every stage of the process.

During the design phase, we are highly motivated to generate designs that are accurate & error-free.

This motivation continues throughout the construction process, since we alone are accountable for the quality of the final product.

Project Management

Having a project coordinator saves you time from managing contractors, subcontractors, designers, architects, structural engineers, inspectors, etc.

If you go that route you have to collect all of their initial paperwork like general liability insurance, license, bond, workers comp, and all the other things you need to evaluate them properly.  Then you to get bids and evaluate which ones will do a good job.  After that, you have to watch over them to ensure they are completing the construction properly.

Design-Build takes all of that is off of the homeowner so they don't have to be chasing people all day long for several weeks if not months.

The design-build firm and the homeowner work together as a team to create a relationship that would be impossible with each working in isolation.

All of the planning, design, demo, construction, clean up, project management, and other items are “under one roof”.

Better Process To Reduce Homeowner Stress

Construction is stressful no matter how good a contractor's process may be.

If a contractor doesn't have a process or a mediocre one, the homeowner will greatly suffer.

If a homeowner works with a Design-Build remodeling company, they know that this company wouldn't be this business model without a process in place.  It may not be a perfect process depending on the company, but it ensures they have some processes setup versus some general contractors.    

The Design-Build model ensures there is a process in place from the first initial phone consultation, until after the project is completed.

This provides a smoother process that homeowners love being a part of.

the Remodel Process steps

Step 1: Phone Consultation

The first step is to schedule your phone consultation with our Admin Manager Justin.  

He can answer your questions, learn about your project, provide advice, and give you a price range for the remodeling.

Step 2: In-Home Evaluation

If the phone consultation goes well, we schedule an in-home  evaluation.

At the in-home appointment, we discuss your remodel needs, take measurements, submitted it to our estimator, and then send you a written proposal.

Step 3: Feasibility, Planning, & Design Agreement

If you would like to work together in planning and designing your remodeling project(s), the next step is to sign the design agreement.

Your consultant sends you an e-sign copy to make it easy. We then provide you more information on expectations and what is next.

Step 4: Planning & Design Phase

Our designer helps you choose all of your design selection items and provides a 3D rendering to ensure it all looks the way you want.

Our fulfillment team visits your home after the design phase is done to review everything and get the final pricing.

Step 5: Construction Agreement

If it is a good fit for one another, the next step is signing the construction agreement.

We collect the first construction payment which is 30% of the total remodeling cost so we can order materials asap.

Step 6: Order Materials and Wait

We order your design selection items, and any materials that could take time to arrive.  

You do not want a contractor starting a construction job in your home until they have received all of the important items.

Step 7: Pre-Demo & Demo

We prepare for the demo phase by protecting any areas that are not going to be under construction in order to keep the dust, and debris to a minimum.

We start demo while respecting your home and only have the dump trailer at your home for a day or two so it doesn't get in the way.

Step 8: Construction

Everyone knows the construction phase is stressful.  

We utilizes great employees, constant communication, professionalism, and an organized process to ensure the best experience possible.

The end result is always worth it and one of the reasons homeowners choose us.

Step 9: Warranty

At Phoenix Home Remodeling, you’ll be getting our 2 year warranty on all labor and workmanship and you also benefit from the manufacturer’s warranty on appliances & materials. 

In the unlikely event something came up after 2 year warranty,  we are still here to help you, there would just be a charge for labor & materials. We will always be there to help you!

best remodeling contractor in chandler az Expertise award
phoenix home remodeling licensed contractor
Best of Houzz service 2021 100
Phx-Home-Remodeling-A-BBB-accredited
NARI-remodeling-member
#1 in Remodeler's Category 2021 Ranking Arizona

What Your Neighbors Are Saying

"Easy to work with this team. I've worked with many contractors over the years and I must say this is the first time I've ever really been impressed.

They showed up daily on time, worked hard the whole time they were there, listened to what we wanted, did an awesome job, completed on time as promised, fairly priced and cleaned up their job site daily.

Would definitely recommend and will use them again if needed.  Thanks to Jeremy for reaching out to my request, and thanks to Mark and Ben for helping us create our dream shower!!"

Dawn | 2018

"I recently had Phoenix Home Remodeling complete renovations in both my master,  (2) guest bathrooms, kitchen, and entertainment wall in my home. I can’t tell you how happy I am with the results!! 

The process they set in place and communication on a daily basis made the entire project so much easier than expected.

The use of BuilderTrend software helped to keep me on budget and communication between the team and myself seamless. The team of employees were amazing to work with; especially given this was my first time remodeling a home.

The work and amount of care for my home, lifestyle (we lived in the house during the construction), and quality of work was evident from day one until completion. I would highly recommend this company to anyone who is in need of a home project or upgrades.

I am pleased beyond measure with my newly updated home and cannot thank Phoenix Home Remodeling enough for their time, effort, and personalization they put into making this project well worth the investment. Thank you PHR!!"

Julie | 2020

As a commercial contractor my experience with residential contractors has been less than stellar so I am generally jaded towards them. These folks are not like residential contractors.

These guys have a good business model in my opinion and do excellent work!

On time, reasonably priced, and quality installation.

Our first remodel and largest expense outside of the home or auto purchase and they made it as easy as possible for us. If you can wait for this team to do your remodel you will not be sorry.

Colin | 2019

"We recently used Phoenix Home Remodeling to remodel our early 2000’s Kitchen.

The process was very easy and we enjoyed getting to know the team that came to do the work!

We appreciated the straightforward approach to the overall plan, expectations, timing, and cost.

This is a local to Ahwatukee company which was very reassuring that these folks not only work but live in this community with their name on the line.

Communication was seamless and the work was exactly what we wanted!  We will definitely use them again for future work and highly recommend them.

Thanks for a great experience, and fantastic results!"

Maggie | 2021

Schedule Your Phone Consultation

By scheduling the phone consultation, it ensures everyone gets a call back at an exact time that works for both parties.

Our Admin Manager will review your remodel needs, provide advice, answer your questions, and provide a price estimate.  If it s a good fit at the end of the call, we schedule the in-home evaluation and then provide a written proposal.

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